Return Policy

This policy aligns with the general ArtMeNow Terms and Conditions. Our goal is to ensure your complete satisfaction with your purchase.

Cancellations

If you change your mind after placing your order, please contact us immediately. You can reach us by visiting our Contact Us page. If you cancel your order before it has been shipped, we will process your refund as soon as possible.

Returns

You may return an artwork within 14 days of receiving your order. To initiate a return, please follow these steps:

  1. Contact us via our Contact Us page to request a return authorization.
  2. Carefully package the artwork in its original packaging.
  3. Ship the artwork back to us at the provided address.

If you return your artwork within this timeframe, ArtMeNow will refund the price of the artwork and the return shipping costs. However, the original shipping costs will not be refunded. In the case of a return of damaged artwork, the same policy applies, and we will also refund the original shipping costs.

Refunds

Refunds will be processed once the artwork has been delivered and its condition has been verified, typically within three weeks. Please allow an additional 3-5 business days for the refund to appear in your account.

Returning an Artwork

To ensure a successful return, please return artworks in perfect condition and in their original packaging, or if that is not possible, in equivalent packaging. This helps us maintain the quality of our products.

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